Legal

Privacy Policy

This Privacy Policy describes how DRXL One LLC ("we," "us," or "QuickConnectSites") collects, uses, and shares information when you visit quickconnectsites.com, demo.myqc.site or my.quickconnectsites.com, call or text our business numbers, or purchase our services. We've tried to write it in plain language. If anything is unclear, contact us at support@quickconnectsites.com.

1. Who we are

QuickConnectSites is operated by DRXL One LLC, a New York limited liability company. Our mailing address and contact details are at the bottom of this page. For privacy-related questions, please use the contact methods in Section 12.

2. Information we collect

Information you provide directly

• Account & purchase information — when you buy a website plan, we collect your name, email, business name, and billing details. Payment card details are entered directly into Stripe and are not stored on our servers.
• Site content you submit — business details, photos, logos, hours, services, and any other content you upload through our admin tools or send to us by email during onboarding.
• Communications — emails or messages you send to support.
• Calls and text messages — when you call or text one of our business numbers, or we text you, we keep your phone number, call and message records, message content, and a record of each opt-in and opt-out. See Section 6.

Information collected automatically

• Usage data via Google Analytics — pages visited, time on page, referring URL, device type, approximate location (city/region from IP), and similar non-identifying browsing data.
• Server logs — our hosting provider (Vercel) records standard request data including IP address, user agent, and timestamps for security and reliability.
• Cookies and similar technologies — see Section 5.

3. How we use information

• To provide, maintain, and improve the QuickConnectSites service.
• To process payments and fulfill your order.
• To communicate with you about your account, onboarding, support requests, and important service updates.
• To measure marketing effectiveness and understand how visitors use our site.
• To detect, prevent, and address fraud, abuse, or security incidents.
• To comply with legal obligations.

We do not sell your personal information, and we do not share it with third parties for their independent marketing purposes.

4. Service providers we share information with

We use a small number of trusted third-party services to run QuickConnectSites. Each only receives the information they need to do their job.

Each of these providers has its own privacy practices. Links to their policies: Stripe, Google, Vercel, Sentry, Twilio.

5. Cookies and tracking

We use cookies and similar technologies to remember your preferences, measure site usage, and improve performance. The main categories:

• Strictly necessary — needed for the site to work (e.g., your login session). Always on.
• Analytics — Google Analytics cookies that help us understand site usage. On by default; you can decline via our cookie banner.

You can manage your choice at any time by clearing your browser's site data for this domain and reloading; the cookie banner will reappear so you can decide again.

6. Text messages (SMS)

Texts from QuickConnectSites

If you call or text our business number, or give us your mobile number and agree to receive texts (for example by ticking a box on one of our forms), DRXL One LLC may text you about your account, your website, onboarding, support requests, and appointments you've asked for. We do not send marketing texts.

• Message frequency varies. Message and data rates may apply.
• To stop: reply STOP to any text. You'll get one confirmation and no more texts unless you reply START.
• For help: reply HELP, email support@quickconnectsites.com, or call (716) 226-0170.
• Agreeing to texts is optional and is not a condition of any purchase.
• Carriers are not liable for delayed or undelivered messages.

Texts we deliver for contractors

Contractors who use our business-number service (QuickConnect Flow) text their own customers through our platform. For those texts, the contractor decides who to text and why, and their own privacy policy applies; we deliver the messages for them as their service provider. The same rules apply to every one of those texts: only people who contacted the contractor or agreed to texts are texted, STOP and HELP always work, and an opt-out is honored at once.

How we handle your mobile number

• We do not share or sell mobile numbers, or text messaging opt-in data and consent, with third parties or affiliates for their marketing or promotional purposes.
• Mobile numbers and message content are shared only with the providers that deliver the messages (Twilio and the phone carriers), and only to deliver them.
• We keep a record of each opt-in and opt-out (what was agreed to, when, and how) so we can honor your choice and show that we did.

7. Your privacy rights

For all visitors

Regardless of where you live, you can email us at support@quickconnectsites.com to:

• Ask what personal information we hold about you
• Request that we correct or delete it
• Opt out of analytics tracking

For California residents (CCPA / CPRA)

California residents have the right to know what categories of personal information we collect, to request deletion, to opt out of "sale" or "sharing" of personal information (we do not sell or share for cross-context behavioral advertising), and not to be discriminated against for exercising these rights. To exercise any of these, email support@quickconnectsites.com with "CCPA request" in the subject line. We'll respond within 45 days.

8. Data retention

We retain account information and site content for as long as your account is active, plus a reasonable period afterward to comply with legal and tax obligations (typically up to 7 years for financial records). Analytics data is retained according to Google Analytics' default settings (currently 14 months) unless you opt out. You can request deletion of your account data at any time using the contact information in Section 12.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information — including encryption in transit (HTTPS), encrypted storage at our hosting provider, hashed passwords for account credentials, and access controls. No method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children's privacy

QuickConnectSites is intended for use by businesses and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll update the "Effective" date at the top of this page. Material changes will be communicated by email to active account holders where appropriate.

12. Contact us